Frequently Asked Questions
Everything you need to know about shopping with Bronco Western Supply Co.
How long does shipping take for leather boots and apparel?
Standard shipping typically takes 5-7 business days. For handcrafted leather boots, please allow an additional 2-3 days for quality inspection before dispatch.
What is your return policy on western wear?
We offer a 30-day return policy on all items. Products must be in original, unworn condition with tags attached. Please note that custom-shaped hats and worn boots are final sale.
How do I ensure I'm ordering the correct boot size?
Our boots generally run true to size, but we recommend consulting our detailed Size Guide located on each product page. If you are between sizes, we suggest sizing down by a half size for most western styles.
Do you offer international shipping?
Yes, Bronco Western Supply Co. ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay and Klarna.
Are your leather products ethically sourced?
Absolutely. We pride ourselves on sourcing high-quality, full-grain leather from tanneries that follow strict environmental and ethical labor standards.